Privacy Policy

Last Updated: 09/08/2025

Goldylocks (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, products, and services.

1. Information We Collect

When you visit our site or make a purchase, we may collect personal details such as your name, email address, billing and shipping address, and phone number. We also collect order information, including your product selections and payment details, which are processed securely via trusted third-party payment providers. In addition, we may gather technical information such as your IP address, browser type, device type, and general site usage data, often through the use of cookies.

2. How We Use Your Information

The information we collect is used to process and deliver your orders, communicate with you regarding your purchase or customer service enquiries, and, if you have opted in, send promotional updates and offers. We also use this data to help us improve our website, services, and product range so that we can offer a better shopping experience.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. Your data may be shared with trusted third parties only when necessary, such as with payment processors to complete transactions securely, courier services to deliver your orders, or marketing tools if you have chosen to receive our communications. All third parties we work with are required to keep your data safe and to use it only for agreed purposes.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse traffic, and remember your preferences. You can adjust your browser settings to refuse cookies, although this may affect the functionality of some features on our site.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting any legal, accounting, or reporting requirements.

6. Your Rights

Under UK and EU GDPR regulations, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, ask for your data to be deleted where legally possible, and withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us at support@goldylocks.co.uk.

7. Security

We take appropriate measures to protect your personal information and keep it secure. However, please be aware that no method of transmission over the internet can be guaranteed to be completely secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please email us at infogoldylocks.uk@gmail.com or reach us on Instagram and TikTok at @goldylocks.